Shipping Policy
** Please note all our products are shipped from NZ & Stocked in NZ , We do not send from overseas warehouses. You are dealing with a NZ company based on the Kapiti Coast**
Click and collect from Paraparaumu
Thank you for visiting and shopping at Discount Tools NZ Ltd. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy- Within New Zealand
Shipment processing time
We aim to dispatch all orders within 1-2 days. In the unlikely event that this is not possible you will be contacted at the earliest opportunity. In the unlikely event items may be out of stock your purchase may be delayed by 7 working days while we restock our inventory.
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Standard Shipping (1-2 working days) within New Zealand - FREE on orders over $129
Free shipping does not apply to bulk heavy items like Floor Jacks, Tool Boxes, or any item heavier than 15kg.
We use a non signature service for items under $250 if you require a signature delivery please let us know at checkout ( extra fees will apply )
Non rural delivery address only, Rural Delivery will Incur a surcharge
Free shipping does not apply to bulk heavy items like Floor Jacks, Tool Boxes, or any item heavier than 15kg
If you intend to purchase a bulk heavy item please us the contact page to send us a message for a freight quote.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Damages: If your item has arrived damaged. Please contact us ASAP so we can make a claim with the carrier
International Shipping Policy
Discount Tools offers free shipping to Australia with orders over $249 AUD
We use NZ Post & Australia Post for our international shippers with a delivery time of 5-10 working days.
Free shipping does not apply to bulk heavy items like Floor Jacks, Tool Boxes, or any item heavier than 15kg
If you intend to purchase a bulk heavy item please us the contact page to send us a message for a freight quote.
Customs, Duties & Taxes
Discount Tools NZ Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the buyer.